Student Support Officer update: Record-keeping, professional supervision and your role description
13 July 2022
É«ÀÇÉçÇøstaff together with your Student Support Officer (SSO) delegates met with Department of Education (DoE) management and Employee Relations representatives in May 2022.
After surveying our SSO members, we understand the importance of professional ethical practice and professional recognition, in line with their qualifications.
At the meeting, the two main issues the É«ÀÇÉçÇøraised on behalf of the broader SSO É«ÀÇÉçÇømembership are:
- The provision of professional supervision for SSOs by the DoE in line with your professional and ethical requirements.
- The provision of appropriate and consistent record-keeping processes to protect your ethical and work, health and safety interests.
The DoE took these issues on notice. The Department also informed the É«ÀÇÉçÇøthat a review is being conducted of the Well-being Services Unit and this review is likely to consider the above issues. The É«ÀÇÉçÇøadvised the DoE that we expect to be engaged in genuine and proper consultation going forwards about any changes that will affect SSOs arising from this review.
SSO role description
Members are reminded that yourÌýrole descriptionÌýoutlines the purpose, duties and responsibilities of being an SSO. You should familiarise yourself with it and work within its scope.
Your SSO É«ÀÇÉçÇøDelegates
Need assistance at work?
As your union, the É«ÀÇÉçÇøis here to support you. If you have any questions or concerns you can contact us for support, advice and advocacy on 1800 772 679, Monday-Friday, 9:00am-5:00pm or talk to your local SSO Delegate.
Know an SSO who isn’t a member?
The more members the union has, the more influential we become! Encourage your SSO colleagues toÌýJOINÌýthe É«ÀÇÉçÇøtoday.