Service NSW Departmental Committee — meeting summary
19 August 2025
The Service NSW Departmental Committee (SNSW DC) recently met in July 2025 to discuss ongoing workplace matters, delegate updates, and plan future actions around industrial concerns.
At the meeting, Robbie Gratton was endorsed as Assistant Secretary, and Kylie Sorensen as Vice Chair. Both nominations were unopposed and formally adopted. Edwin Garland, representing Births, Deaths and Marriages (BDM), was also endorsed to fill a casual delegate vacancy in Electorate 1 – Sydney Metro. This followed the formal inclusion of BDM under the Service NSW DC Charter.
This means that the Service NSW delegate positions now are:
Chairperson – Kieren Streat – Sydney Metro electorate
Vice Chair – Kylie Sorensen- Hunter electorate
Secretary – Will Thomson – Sydney Metro electorate
Assistant Secretary – Robbie Gratton – Hunter electorate
Committee Members
Simon Dawson – Sydney Metro electorate
Joshua Karadaghian – Sydney Metro electorate
Dana Mahafza – Sydney Metro electorate
Edwin Garland– Sydney Metro electorate
Kylie Sorensen – Hunter electorate
Bec White – Hunter electorate
Rae Steel – South East electorate
Chris Ambroisine – North East electorate
There are delegate vacancies in the following electorates:
Sydney Metro – three delegate vacancies
Hunter – two delegate vacancies
Central West – one delegate vacancies
Combined North West/ South West – one delegate vacancy
If you are a É«ÀÇÉçÇømember in one of these electorates and are interested in becoming a delegate, please contact É«ÀÇÉçÇøorganiser Trina Leask at  to learn more.
Occupational Violence at Service NSW
The Committee endorsed the launch of a campaign targeting occupational violence and psychosocial safety. This decision follows ongoing reports of customer aggression and insufficient security across Service NSW locations. A draft campaign plan and member survey will be developed in the coming month to address these concerns and advocate for improved frontline protections.
Overtime – Rounding Rule
Delegates were also briefed on recent legal advice regarding overtime entitlements. Members can access the latest update on the Overtime Rounding Rule HERE
Get Involved
If you’d like to get involved with the PSA, or support your local workplace as a delegate, contact your local É«ÀÇÉçÇødelegate or organiser today.
Contacts