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Revenue NSW – Customer Engagement integration

Revenue NSW – Customer Engagement integration

  16 December 2019

Meetings were conducted on Friday 13th with Revenue NSW staff about “Customer Engagement Integration”. The É«ÀÇÉçÇøunderstands this issue is of major concern to members but Revenue Management did NOT advise us that the meetings were occurring.

The É«ÀÇÉçÇøhas been advised that the following principles will apply:

  1. No regional job losses as per current government policy
  2. There will be no assessment process – staff will be directly appointed by way of transfer
  3. Minimum of at least salary maintenance as per the recent TMP re: Service NSW transitions.

Proper consultation will begin with the É«ÀÇÉçÇøin the New Year. The PSA’s position will be NO LOSS of salary, future earnings, or entitlements.

Bulletins will continue to issue as further information comes to hand. The best place to go for information initially is your local É«ÀÇÉçÇødelegate. If you would like to speak to the É«ÀÇÉçÇøquoting number 125734.

Place this bulletin on noticeboards and in your tearoom. Speak to non-members about joining the É«ÀÇÉçÇøâ€“ safeguard your rights and entitlements at work.

É«ÀÇÉçÇøMember Support Centre, email: or phone 1800 772 679.

 

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