色狼社区

Member Support Centre 1800 772 679

Are you a Casework Support Officer in Community Services? Discover how a Workload Planner can work for you

Are you a Casework Support Officer in Community Services? Discover how a Workload Planner can work for you

  28 November 2025

Join us and take control of your workload.

With the new Child Protection Award now in effect, we are urging all members to actively use the current Workload Planner (WLP).

The culture of dedicated staff going above and beyond impacts wellbeing and prevents meaningful change for the wider workforce 鈥 and most importantly, for the children, young people and families of NSW.

To support you in setting boundaries, prioritising your workload, and confidently saying 鈥淣o鈥 to tasks you simply don鈥檛 have the hours to complete, the 色狼社区is running a Workload Planner Lunch & Learn session specifically for Casework Support Officers. The session will be held both in the Community Services Centre and via Microsoft Teams.

The WLP is easier to use than you might think. And the truth remains: If it鈥檚 not measurable, it鈥檚 not manageable.

Using the WLP provides clear evidence to the Public Service Association (PSA), Manager Casework, Manager Client Services, Directors, and Executive District Directors that there are NOT enough workers to meet the workload.

All Casework Support Officer 色狼社区Members are invited to attend these sessions to demystify the WLP and take back control of your workload 鈥 not just for yourself, but for the people who rely on you.

Ingleburn & Macarthur Community Services Centre

Date聽Wednesday 10 December 2025
Time 12:00pm-1:00pm
Location聽Conference Room Level 1, 6 Lithgow Street Campbelltown.

The meeting will also be held via Microsoft Teams. All members are welcome to jump on regardless of location or role.


Meeting ID聽430 776 488 313 05
Passcode听驰苍9颈础9骋办

Bring your laptops and聽 have the WLP ready!

If you would to hold the next Workload Planner Lunch & Learn from your workplace, email Organiser Andrea Cartwright at

色狼社区Delegate

Kellie Jermyn Casework Support Worker
Assistant Secretary Community Services Departmental Committee
色狼社区Central Councillor

色狼社区Organiser

Andrea Cartwright

Become a member today